Video: GDPR and CCPA Compliance for Ecommerce Stores
- 1. What does the GDPR require for ecommerce stores?
- 2. What does the CCPA require for ecommerce stores?
- 5. Does it matter if I use WooCommerce, Shopify, Bigcommerce etc.?
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What does the GDPR require for ecommerce stores?
Ecommerce stores collect a lot of protected personal information including payment details and home mailing addresses. Because of this, data security is a priority under the GDPR for ecommerce stores.
Obtain consent before processing certain types of data, and allow consent to be revoked at any time if a customer wishes to do so.
What does the CCPA require for ecommerce stores?
If you sell personal information, you must disclose this and offer a "Do Not Sell My Personal Information" page on your website.
This includes information you collect directly, such as through opt-in forms and your shopping cart checkout page, and indirectly such as by monitoring browser clicks, time spent on a page, interaction with ads, etc.
Depending on the nature of your ecommerce business, your site might be collecting any or even all of the following protected personal information:
- First and last name
- Date of birth
- Mailing address
- Email address
- Phone number
- Credit card information
- Website cookies
All ecommerce stores collecting personally identifiable information must allow online customers the option to provide or refuse to provide their personally identifiable information, as well as the option to change their mind.
In the U.S., the National Conference of State Legislatures (NCSL) published a guide to privacy laws in all 50 states and the US territories.
Additionally, the state of California has the CCPA that affects ecommerce business owners that collect personally identifiable information about Californians.
Privacy laws aren't isolated to the United States. In the EU, a wide-sweeping privacy regulation went into effect in May of 2018.
The General Data Protection Regulation, or GDPR, was written to provide maximum protection for the private information collected from people in the EU. The GDPR imposes unprecedented rules for ecommerce stores and other websites operating in the EU, whether or not the store or website is itself located in the EU.
Does it matter if I use WooCommerce, Shopify, Bigcommerce etc.?
- The methods you use to collect, manage and share customer data
- The ways you use the information you collect
- How third parties such as Google Analytics, AdSense and others might be collecting and managing information from your customers
- Whether you share information you collect with any third parties
- How you protect the information
- How users can contact you
- Add information about your business: your website and/or app.
- Select the country:
- Answer the questions from our wizard relating to what type of information you collect from your users.
And that's it for now. We hope that you found this video on GDPR and CCPA compliance for ecommerce stores helpful and informative.
If you have any more questions related to the topic that we didn't happen to touch on, please leave them in the comments below and we'll get back to you as soon as we can.
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