Last updated: 28 Jan 2021
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Lytte AS, Bryggegata 3, 0250 Oslo.
Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by Users through the Services, regardless of the form of that content.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Customer means the legal entity that enters into an agreement with the Company for delivery of the Services.
Customer Account means a unique account created for an individual Customer on the Platform.
Data Controller refers to the legal entity which alone or jointly with others determines the purposes and means of the processing of Personal Data.
Data Processor means any natural or legal person who processes Personal Data on behalf of a Data Controller.
Data Subject means an individual physical person employed or contracted by the Customer whose Personal Data is processed in connection with the delivery of the Services.
Device means any device that can access the Platform and Services such as a computer, a cellphone or a digital tablet.
Personal Data means any information that relates to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Platform refers to both the Lytte website, accessible from lytte.io and Lytte admin, accessible from admin.lytte.app.
Services refer to the services delivered to the Customer through the Platform, as further described in the Company’s Terms and Conditions.
Usage Data refers to data generated through the use of the Platform and Services (for example, the duration of a page visit).
User or You means you as an individual physical person who accesses the Platform and Services through a Customer Account, whose Personal Data is processed in connection with the delivery of the Services.
We employ Data Processors to process Your Personal Data on Our behalf. Transfer of Your Personal Data to our Data Processors will be governed by a Data Processing Agreement between Us and the Data Processor.
In connection with the creation or maintenance of a Customer Account, We will ask the Customer’s representative to provide Us with certain Personal Data that will be used in connection with Our delivery of Services to the Customer and the Customer’s Users. Such Personal Data will typically include:
We will also collect and store Personal Data about You contained by the Content that You or any other User enters into the Platform and Services.
Usage Personal Data is collected automatically during Your use of the Platform and Services. Such data will include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect further Personal Data, including the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with Services available through the Platform and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the Services that You have asked for cannot be provided, and We only use these Cookies to provide You with those Services.
Type: Persistent Cookies
Administered by: Us
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Platform, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Platform.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to deliver to You and other Users under your Customer Account any products, or Services You or the Customer has purchased, as well as to monitor Your usage of our Platform and Services.
To manage the Customer Account: to manage Your registration as a user of the Platform and Services. The Personal Data You provide can give You access to different functionalities of the Platform and Services that are available to You as a registered user.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted Services, including the security updates, when necessary or reasonable for their implementation.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Platform and Services Users is among the assets transferred.
For product development purposes: We may use Your information to develop and improve our products, through data analysis, research, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Platform and Services, products, marketing and Your experience.
We may share Your personal information in the following situations:
We may provide paid products and/or services within the Platform and Services. In that case, we may use third-party services for payment processing (e.g. payment processors).
When You use Our Platform and Services to pay a product and/or service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity.
The Company will also retain Usage Data for internal analysis or research purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices, at the offices of our Data Processors and in any other places where the other parties involved in the processing are located. It means that the Personal Data may be transferred to — and maintained on — computers located outside of Your country, where the data protection laws may differ than those from Your jurisdiction.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court of law or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
We may process Personal Data under the following legal basis:
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
You may exercise Your rights of access, rectification, cancellation, objection, erasure, restriction and data portability by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.
You have the right to complain to a competent Data Protection Authority about Our collection and use of Your Personal Data. For more information, please contact the data protection authority in Norway, which is Datatilsynet, P.O. Box 458 Sentrum, 0105 Oslo, Norway, telephone number +47 22 39 69 00. If you are located in another country within the EEA, you may instead contact your local Data Protection Authority.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.